County Government Of Nandi Launches A Toll Free Number To Receive Feedback On Public Matters

The County Government of Nandi has established a 24-hours call toll-free centre aimed at informing and creating awareness to the public on County matters. The number will also be used to submit complaints and to run strategic campaigns, including the one on COVID-19 mitigation by providing reliable feedback.
In the wake of COVID-19, the call centre has received over 5,000 calls and has provided information on the mitigation of the virus. Through the same call centre residents have been informed of important County services like artificial insemination of cattle, NHIF registration, business permits and rates. Through the short code 1548, County departments can send ‘Governor Nandi County’ low-cost bulk SMS-’s to effectively mobilize members of the public to participate in public forums as well as undertake surveys on topical issues.
Sector: Health
County: Nandi
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